Welcome to Furni Style Shop’s FAQ section! We’ve compiled answers to the most common questions about our stylish furniture collections, delivery services, and customer care policies. Whether you’re furnishing an urban apartment or countryside retreat, find everything you need to know below.
About Our Products
What types of furniture does Furni Style Shop specialize in?
We specialize in contemporary, space-conscious furniture for style-focused homeowners. Our collections include:
- Bar furniture (carts, stools, wine racks)
- Bedroom essentials (beds, headboards, benches)
- Dining room sets (tables, chairs, collections)
- Living space solutions (bookshelves, console tables, chairs)
- Functional pieces (desks, filing cabinets, side tables)
Are your products suitable for small apartments?
Absolutely! Many of our pieces like bakers’ racks, bar carts, and console tables are specifically designed to maximize space in urban dwellings while maintaining sophisticated style.
Do you offer complete room collections?
Yes! Browse our “Dining Room Sets & Collections” for coordinated looks, or mix-and-match from our curated categories to create your perfect aesthetic.
Ordering & Account Questions
How do I create an account?
You can create an account during checkout by selecting “Create Account” after entering your email. Account benefits include order tracking and faster future checkouts.
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Can I modify or cancel my order after placement?
Orders process quickly (within 1-2 business days), so please email [email protected] immediately with your request. We’ll do our best to accommodate changes if your order hasn’t shipped.
Shipping & Delivery
Where do you ship?
We ship globally to most international destinations, excluding some Asian countries and remote areas. Contact us if you’re unsure about your location.
What are my shipping options?
Standard Shipping ($12.95):
– Carriers: DHL or FedEx
– Delivery: 10-15 days after dispatch
– Includes real-time tracking
– Ideal for time-sensitive orders
– Carriers: DHL or FedEx
– Delivery: 10-15 days after dispatch
– Includes real-time tracking
– Ideal for time-sensitive orders
Free Shipping (Orders $50+):
– Carrier: EMS
– Delivery: 15-25 days after dispatch
– Same careful packaging
– Perfect for budget-conscious shoppers
– Carrier: EMS
– Delivery: 15-25 days after dispatch
– Same careful packaging
– Perfect for budget-conscious shoppers
Pro Tip: Combine multiple items to reach the $50 threshold for free shipping while creating a cohesive look for your space.
How long does order processing take?
We typically process and ship orders within 1-2 business days. You’ll receive tracking information immediately upon shipment.
Do you offer white-glove delivery service?
All our orders receive our signature white-glove treatment including professional packaging to prevent transit damage. For special delivery requests, contact our customer care team.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the delivery date. Items must be in original condition with all packaging materials. Contact us at [email protected] to initiate a return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label.
How long do refunds take to process?
Once we receive your return, refunds are processed within 5-7 business days. The timing depends on your financial institution.
Customer Care
How can I contact customer service?
Our design-savvy customer care team is available at [email protected]. We typically respond within 24 hours.
What’s your company address?
Furni Style Shop
166 Anmoore Road
Colorado Springs, CO 80901
United States
166 Anmoore Road
Colorado Springs, CO 80901
United States
Do you offer design advice for my space?
While we don’t offer formal design services, our team can certainly make suggestions about coordinating pieces from our collections. Email us with your space dimensions and style preferences.
Ready to transform your space? Browse our collections today and experience furniture delivery designed for the modern home. For any questions not covered here, don’t hesitate to contact our customer care team.